Privacy Policy

Fractured Press Pty Ltd is committed to providing quality services to you and to respecting your privacy regarding any information we may collect from you or which you may provide to us. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

These standards are commensurate with EU General Data Protection Regulation (“GDPR”)1 and some modifications have been made to ensure we meet GDPR.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: first name, last name, country of residence, email addresses, and personal addresses where appropriate.

This Personal Information is obtained primarily via our website www.rowenaholloway.com, and when appropriate via email, from media and publications, and from third parties. We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this.

We collect your Personal Information for the primary purpose of providing our goods and services to you and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by choosing the “unsubscribe” link or by requesting to be removed from the mailing/marketing list in writing via email to the address below.

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Fractured Press Pty Ltd does not collect any of the above information.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Disclosure of Personal Information

We take your privacy seriously and will not share your Personal Information with others except as permitted by applicable law or as set out below:

We share your Personal Information as necessary with third parties who provide services or functions on our behalf and who require the information to provide those specific services to us. These third parties may include email clients such as Mailchimp or social media advertising platforms such as Facebook and Google AdWords for the purpose of custom audience generation and the development of targeting criteria for other audiences.

Please note that only reputable third parties who are in compliance with GDPR and APP requirements are utilised by us to provide services or functions on our behalf.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a period required by applicable law.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions.  

You may ask the following questions, or take the following actions, at any time by contacting us via the email address below.

·   See what personal data we hold about you (if any), including why we are holding it and who it could be disclosed to

·   Ask us to change/correct your Personal Information

·   Ask us to delete your Personal Information

·   Object to the processing of your Personal Information

·   Ask us to restrict the processing of your Personal Information

·   Withdraw any consents you have given us to the processing of your Personal Information

And

·   Express any concerns you have about third parties’ use of your Personal Information

We will not charge any fee for your access request or for modifying/deleting your personal information. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Change of Purpose

We will only use your Personal Information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. This may include information about new products or services provided by us that we feel may interest you.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

Fractured Press Pty Ltd

Email: rowenaholloway@gmail.com